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There is a lot of hype and a lot of promise surrounding AI and what it can bring to an enterprise. For enterprise software vendor OpenText, moving beyond the hype to be able to actually demonstrate the value of AI is now an everyday mission.
Today, OpenText announced its latest set of platform updates with the Cloud Editions (CE) 24.4 release. OpenText has an expansive portfolio of enterprise software that include content management, DevOps, messaging, database and security. The OpenText software portfolio also includes enterprise software gained from the $6 billion 2023 acquisition of MicroFocus, which includes the Vertica database and Autonomy IDOL platform. A year ago, the OpenText Aviator technology debuted as part of the Cloud Editions (CE) 23.4 release, providing integrated generative AI capabilities to parts of the OpenText portfolio.
With the new update OpenText is providing more Aviator capabilities with deeper integrations as well as AI agent functionality across its portfolio. The company’s expanded AI portfolio, now includes 15 products supported by 102 autonomous agents. The overall goal isn’t to deploy AI for AI’s sake but rather to deliver measurable efficiency gains for enterprise customers.
“The biggest ask from customers, I can tell you, it’s almost 95% of the customers I’ve talked to in the past six to eight months have asked for one thing, show me the return on investment,” Muhi Majzoub, EVP and Chief Product Officer at OpenText, told VentureBeat.
How OpenText is demonstrating the ROI of enterprise AI
In order to help demonstrate the potential value and return on investment from an AI deployment, OpenText has rolled out a program it calls – Earn Your Wings.
Majzoub said that the program allows organizations to test OpenText Aviator technology in a controlled environment before committing to a full deployment. The program is a 30-day proof of concept exercise. During this 30-day period, OpenText’s AI experts work closely with the enterprise to deploy a model in the organization’s preferred environment, whether it’s a private cloud, on-premises, or in the OpenText cloud. OpenText guarantees that the model is trained solely on the customer’s data, ensuring the relevance …