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Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which launched back in 2017. Today, companies like Air Canada, Dish Network and...

Companies often struggle with how to respond to cybersecurity incidents. According to one recent poll, only three out of five organizations have an incident response plan in place, and only around a third do regular drills to ensure that their plans remain effective....

As promised, startup accelerator Y Combinator’s imminent Demo Day will be happening in person. In fact, YC seems to have kicked off the IRL return of Demo Day at the end of the long Thanksgiving weekend, with an in-person Alumni Demo Day on Sunday for the Fall 2024...

A new app called Death Clock predicts the date of its users’ deaths and offers tips on how to push that date back. TechCrunch wrote about an iPod Death Clock app way back in 2006 — but developer Brett Franson told Bloomberg that with an AI trained on more than 1,200...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More As AI systems achieve superhuman performance in increasingly complex tasks, the industry is grappling with whether bigger models are even...

Fidelity marked up the value of its holdings in Elon Musk’s X (formerly Twitter) by 32.37% in October, according to a report in Axios. Even with this markup, Fidelity still values the company at 72 percent less than the $44 billion that Musk purchased it for in 2022....