In this articleGSFollow your favorite stocksCREATE FREE ACCOUNTGoldman Sachs GS AI AssistantCourtesy: Goldman SachsGoldman Sachs is rolling out a generative AI assistant to its bankers, traders and asset managers, the first stage in the evolution of a program that will eventually take on the traits of a seasoned Goldman employee, according to Chief Information Officer Marco Argenti.The bank has released a program called GS AI assistant to about 10,000 employees so far, with the goal that all the company’s knowledge workers will have it this year, Argenti told CNBC in an exclusive interview. It will initially help with tasks including summarizing or proofreading emails or translating code from one language to another. “Think about all the tasks that you might want to complete with regards to a variety of use cases for all those professions that can be now at your fingertips,” Argenti said. The Goldman assistant is a “very simple interface that allows you to have access to the latest and greatest models.”Goldman’s move means that, along with JPMorgan Chase and Morgan Stanley, the world’s top three investment banks have aggressively released generative AI tools to their workforce, a remarkable development since ChatGPT went viral about two years ago.Wall Street has embraced generative artificial intelligence faster than any other disruptive technology in recent years, experts say, because of how adept large language models are in replicating aspects of human cognition.Today it can respond to queries, write emails and summarize lengthy documents, but expectations are high that future versions will exhibit so-called “agentic” abilities, meaning they can perform multi-step tasks with little human intervention.In speaking with CNBC about his vision for artificial intelligence at the firm, Argenti — who joined from Amazon in 2019 — repeatedly likened the AI program to a new employee that will absorb Goldman culture over the coming years.Initially, the tool will mostly produce answers based on Goldman data that has been fed into AI models from OpenAI’s ChatGPT, Google’s Gemini and Meta’s Llama, depending on the task, said Argenti. The bank is also looking at models from companies including Anthropic, Mistral and Cohere, he added.”The AI assistant becomes really like talking to another GS employee,” Argenti said.Learning the Goldman Way”As we progress, the second step is when you’re starting to have this agentic behavior, that is, ‘I’m completing a task on behalf of a Goldman employee, and I need to take a set of steps’,” he said. “That’s where the model is going to start to do things like a Goldman employee, not only say things like a Goldman employee.”This helps explain why companies have forbid employees from using ChatGPT for work, instead moving to create their own platforms to tap the technology. It allows firms to not only keep their information secure, but to also craft AI platforms that increasingly resemble the best examples of their own workforce.”For the AI to have a very specific identity that reflects the tenets, the values, the knowledge and the way of thinking of the firm is extremely important,” Argenti said.In practice, that means that just as an experienced Goldman employee would know to double check their work with multiple data sources or use a specific algorithm for a calculation, the AI will absorb those lessons, he said.Marco Argenti, chief information officer for Goldman Sachs, joined the bank from Amazon in 2019.Courtesy: Goldman SachsBut Argenti says he is most excited by the prospect of what comes later, in perhaps three to five years, as AI models increasingly blur the lines between human and machine thinking.This stage of AI at Goldman would have the model “actually reason more and become more like the way a Goldman employee would think,” he said.So instead of being handed a run book, whic …
