Qatar, Copa, Air India, Saudia, and Air Canada Lead the Way at World Aviation Festival 2025 with Digital Innovations Setting New Standards for Airline-Customer Interactions

by | Sep 1, 2025 | Travel

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September 1, 2025The World Aviation Festival (WAF), the world’s largest aviation technology festival, is all geared up to storm the global aviation sector once again. To be held between the 7th and 9th of October 2025 at the FIL convention center in Lisbon, WAF 2025 is all set to become a milestone event in the history of aviation innovation. Among the main attractions of this year’s festival is the eagerly awaited Battle of the Airline Apps, a competition that has gained traction and credence year after year. This event will give airlines a chance to bring attention to their innovative mobile apps and demonstrate how technology is transforming the relationship between airlines and passengers.A Look into the Battle of the Airline AppsThe Battle of the Airline Apps was introduced as part of WAF’s initiative to spotlight innovation in the airline industry, particularly in the realm of mobile technology. The competition has become one of the festival’s flagship events, drawing attention to how airlines are using mobile apps to enhance passenger experiences. This competition is not just about aesthetics or user interface design; it’s about demonstrating how these apps can transform every phase of the passenger journey—from the initial booking process to check-in, in-flight engagement, and post-travel loyalty programs.In a live, dynamic format, airlines will present their apps to a panel of esteemed industry experts. The competition offers the audience an unfiltered view of the strategic decisions, design choices, and digital investments that are shaping the future of airline-customer interaction. Airlines will not only showcase their apps but also defend their strategies, providing valuable insights into how mobile technology is playing a pivotal role in enhancing customer service, driving loyalty, and improving operational efficiencies.“The Battle of the Airline Apps is more than a competition; it’s a live case study in how airlines are reimagining the digital passenger journey,” said Daniel Boyle, General Manager of Transport at WAF organiser Terrapinn. “With this year’s stellar line-up of finalists and judges, we expect bold ideas, healthy debate, and plenty of inspiration for the aviation industry and beyond.”Meet the FinalistsAdvertisement The competition has attracted five global carriers, each recognized for their digital innovation and commitment to enhancing the passenger experience. The finalists for the Battle of the Airline Apps …

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