Presented by DXC TechnologyThe sheer volume and sophistication of incoming threats today has dwarfed attacks from just six months ago, let alone two years ago, because adversaries have leveled up with AI. Naturally, security operations and analysts are under pressure, facing mounting alert volumes and false positives, while organizations scramble to support them amidst a widening talent gap and an old model that doesn’t stand up, says Chris Drumgoole, president, global infrastructure services at DXC Technology.”The traditional, linear SOC [Security Operations Center] method was built very much like the rest of information technology service management — ticket, investigate threat — but the math just doesn’t add up given the volume,” Drumgoole says. “You would need a SOC bigger than your customer call center just to deal with all the incoming tickets. And that pure volume question is coupled with the increasing sophistication of tools and attacks. When you put those things in a blender, you end up with an old model that doesn’t work anymore.”To combat alert fatigue and slow investigation cycles, organizations are fighting fire with fire: agentic security, or intelligent AI agents, that are capable of independently triaging, investigating, and responding to incidents at scale. DXC has partnered with 7AI to launch DXC Agentic Security Operations Center (SOC) integrating fully autonomous AI agents into its end-to-end managed security operations. But before rolling this out globally to customers, DXC put the technology to the test, Drumgoole adds, using 7AI’s agentic platform to optimize its own internal SOC capabilities. They immediately saw an 80% reduction in tier-1 SOC analyst …
