The friction of having to open a separate chat window to prompt an agent could be a hassle for many enterprises. And AI companies are seeing an opportunity to bring more and more AI services into one platform, even integrating into where employees do their work. OpenAI’s ChatGPT, although still a separate window, is gradually introducing more integrations into its platform. Rivals like Google and Amazon Web Services believe they can compete with new platforms directly aiming at enterprise users who just want a more streamlined AI experience. And these two new platforms are the latest volley in the race to bring enterprise AI users into one central place for their AI needs. Google and AWS are separately introducing new platforms designed for full-stack agent workflow, hoping to usher in a world where users don’t need to open other windows to access agents. Google unveiled Gemini Enterprise, a platform that Google Cloud CEO Thomas Kurian said “brings the best of Google AI to every employee.” Meanwhile, AWS announced Quick Suite, a series of services intended to exist as a browser extension for enterprises to call on agents. Both these platforms aim to keep enterprise employees working within one ecosystem, keeping the needed context in more local storage. Quick SuiteAWS, through Bedrock, allowed enterprises to build applications and agents, test these and then begin deployment in one space. However, Bedrock remains a backend tool. AWS is banking that organizations will want a better way to access those agents without having to leave their workspace. Quick Suite will be AWS’s front facing agentic application for enterprises. It will be a browser extension for Chrome and Firefox and accessible on Microsoft Outlook, Word and Slack. AWS vice president for Agentic AI Swami Sivasubramanian said Quick Suite is the company’s way of “entering a new era of work,” in that it gives employees access to AI applications they like with privacy considerations …
