Presented by NetSuiteMost companies racing from startup to an industry leader face a choice: limp along with scrappy early systems or endure a costly platform migration.DoorDash did neither. The local-commerce giant scaled from its 2013 founding through IPO and global expansion — acquiring the Helsiniki-based technology company Wolt in 2022 and UK-based Deliveroo in 2025 — while keeping its original Oracle NetSuite business system. Today, it serves over 50 million consumers in more than 40 countries.*Chief Accounting Officer Gordon Lee says the secret is building a scalable ecosystem that allows teams to use tools that work best for them.Choosing flexibility over uniformityWhen DoorDash selected NetSuite as its corporate financial control center, it wasn’t looking for a system to enforce uniformity. It sought a scalable platform that could connect all its systems, from ERP, CRM, HR, sourcing, and more. “Our philosophy has been to create a platform that allows our customers and business partners to use whatever tools work best for them,” Lee says. “When we’re managing growth, the majority of the conversation is about managing expectations — what people expect when you grow from A to B.”The migration questionTwo years after its founding, DoorDash surpassed one million deliveries and expanded into Canada. As the company scaled, Lee faced growing pressure from vendors insisting that rapid growth required a new enterprise platform.He ran the numbers. The move to another platform could cost millions and consume months of his team’s focus.Instead, DoorDash stayed with NetSuite, which continued to scale alongside the company’s growth. Built on Oracle Cloud Infrastructure, NetSuite delivers the performance and reliabili …
