Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce acquired it for $27.7 billion in 2021. The update transforms Slackbot from a simple conversational assistant into a full-spectrum enterprise agent that can take meeting notes across any video provider, operate outside the Slack application on users’ desktops, execute tasks through third-party tools via the Model Context Protocol (MCP), and even serve as a lightweight CRM for small businesses — all without requiring users to install anything new.The announcement, timed to a keynote event that Salesforce CEO Marc Benioff is headlining Tuesday morning, arrives less than three months after Slackbot first became generally available on January 13 to Business+ and Enterprise+ subscribers. In that short window, Slack says the feature is on track to become the fastest-adopted product in Salesforce’s 27-year history, with some employees at customer organizations reporting they save up to 90 minutes per day. Inside Salesforce itself, teams claim savings of up to 20 hours per week, translating to more than $6.4 million in estimated productivity value.”Slackbot is smart. It’s pleasant, and I think it’s endlessly useful,” Rob Seaman, Slack’s interim CEO and former chief product officer, told VentureBeat in an exclusive interview ahead of the announcement. “The upper bound of use cases is effectively limitless for it.”The release signals Slack’s clearest bid yet to become what Seaman and the company’s leadership describe as an “agentic operating system” — a single surface through which workers interact with AI agents, enterprise applications, and one another. It also marks a direct challenge to Microsoft, which has spent the past two years embedding its Copilot assistant across the entirety of its productivity stack.From simple chatbot to autonomous coworker: six new capabilities that redefine what Slackbot can doThe features announced Tuesday organize around several major capability areas, each designed to push Slackbot well beyond the role of a chatbot and into something closer to an autonomous digital coworker.The most foundational may be what Slack is calling AI-Skills — reusable instruction sets that define the inputs, the steps, and the exact output format for a given task. Any team can buil …
