Xtra Technology announced the indefinite pause of preorders and refunds for deposits collected on its Muse 2 Pro dual-lens camera. The company removed the product from its website landing page days after showcasing it at a Los Angeles launch event and stated it cannot confirm a reliable launch timeline at this time, with plans to share further information once relevant decisions are finalized.
The move follows recent regulatory pressure from the Federal Communications Commission targeting companies that import and sell DJI-branded technology in the United States. The FCC proposed a $25,000 fine against Xtra on July 10th for failing to respond to inquiries about the origin of its technology. Additionally, on July 17th, the FCC proposed retroactively banning such companies from continuing to sell existing products. Without FCC authorization, companies cannot legally import, sell, or market radio-equipped devices in the country.
Xtra has marketed multiple versions of DJI cameras under its brand name, with several product models currently available for purchase on its website. The company’s new camera was technically approved by the FCC on June 17th, though FCC documentation for both the original DJI model and Xtra’s version have reportedly disappeared from public FCC search results. The regulatory environment surrounding DJI technology imports has become increasingly restrictive following enforcement actions against various companies operating as apparent DJI resellers under different brand names.
Customers who placed $20 deposits for the Muse 2 Pro will receive automatic refunds within 5 to 10 business days to their original payment methods. The company is offering a 10% courtesy discount code, valid for 30 days and limited to purchases through its online store, as compensation for the program’s suspension. Xtra continues to sell its existing camera products at this time.
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