Xbox experienced a significant service disruption that began Sunday evening and persisted into the following morning, according to the company’s status page. The outage prevented users from logging into their accounts, launching applications, and accessing the Xbox store. Beyond typical digital game access issues, the disruption extended to disc-based games, which are typically playable offline without requiring online authentication.
During the outage, users attempting to launch Game Pass titles encountered error code 0x87e107df, which indicates a failure to verify licensing. Some users were able to start digital games they owned outright, though the broader service remained affected. By mid-afternoon, Xbox’s support team indicated that disc-based games should resume functionality, though potential issues with digital and backward-compatible titles persisted.
Xbox acknowledged the extended nature of the problem through posts on its support account, with company representatives stating that teams were investigating multiple angles and that conditions were slowly improving. The company issued an apology for the duration of the outage but did not provide additional details about its root cause or timeline for full restoration.
The incident highlighted potential vulnerabilities in authentication systems that extend to physical media. Xbox has been developing features to provide digital copies of games purchased on disc, which would further integrate ownership verification into online systems. The outage comes following recent organizational changes at the division, as significant layoffs were announced earlier in the month.
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