Framework Laptop 13 owners equipped with last-generation AMD processors have reported that a BIOS update released in July is rendering their machines inoperable on both Windows and Linux operating systems. The problematic update, identified as version 3.20 for Ryzen 7040-series mainboards, leaves some affected laptops stuck on the update screen and unable to boot.
Framework has indicated that it will provide replacement mainboards to users whose devices are still covered under warranty. However, owners with out-of-warranty units faced a different situation, with some initially told they would need to purchase replacements entirely. A subset of users managed to resolve the issue independently using external BIOS programming equipment.
In a statement to The Verge, Framework founder Nirav Patel acknowledged receipt of reports indicating a small percentage of Laptop 13 7040 Series units were affected by the problematic update. The company stated it is investigating the root cause and making exceptions for out-of-warranty replacement mainboards where the BIOS update was confirmed as the cause of the non-bootable state.
Framework is developing a “Crisis Recovery Mode” BIOS feature designed to allow failed updates to be recovered without requiring physical board replacement. The company has already implemented this functionality in its latest Framework Desktop BIOS release and plans to introduce it to the Laptop 12, 13, and 16 models through upcoming BIOS update cycles. A company representative indicated the recovery functionality is targeted for release before the end of the year across each product line.
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