Letterboxd, a social media platform dedicated to film enthusiasts, encountered a significant service disruption on Sunday morning. The outage affected both the website and mobile application, with users finding themselves unexpectedly logged out of their accounts. When attempting to regain access, users encountered an error message stating, “The server returned an error. Please try again later.”
The platform’s team first publicly acknowledged the issue shortly before 6:30 a.m. PT, informing users via social media that they were aware of the outage and working to restore service. Updates continued throughout the morning, with a 10 a.m. PT post indicating ongoing efforts to resolve the problem. The company used a reference to the 1980 film Raging Bull in its offline messaging, stating the platform was “taking a short break between rounds.”
By 12:12 p.m. PT, Letterboxd confirmed that service had been fully restored. The outage prompted reactions across social media from frustrated users who had planned to use the platform during the downtime. Some users expressed concern about account access, particularly those worried they might not remember login credentials after extended periods of use.
Letterboxd, which launched in 2011, has grown to serve more than 30 million users worldwide. The platform functions as a personal viewing diary where users can rate and review films while engaging with other cinema fans. Sunday’s outage represented a notable disruption to the service for several hours.
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