A receptionist at Polly’s Field Village in Braintree has raised concerns about water management practices by Anglian Water, stating that the utility company imposed restrictions on household water use while failing to address an active leak in the area.
The woman reported the leak in June, noting that it runs down Church Lane and collects in a puddle adjacent to Chantry Close. She expressed frustration about the apparent contradiction between asking customers to conserve water through the hosepipe ban and allowing significant water loss through the unrepaired leak. According to her account, the leak has grown progressively larger over the weeks since she first reported it.
Other residents living near the leak site have voiced similar complaints. One resident reported that the leak has persisted for two to three months without action, creating a substantial puddle that accumulates in the street and becomes a splash hazard for vehicles.
Anglian Water responded by stating that its teams are actively working to address repairs during the hot weather period, prioritizing those with the greatest impact on customer water supplies. The company attributed the increase in burst mains and leaks to ground movement caused by exceptionally dry weather conditions, and thanked customers for their patience during this period.
Article Attribution | Read More at Article Source
Article summary produced by Claude AI