‘You have to sit quietly until you die’: The families failed by England’s social care system

by | Aug 3, 2026 | Health

‘You have to sit quietly until you die’: The families failed by England’s social care system

The Casey Commission, an independent review of adult social care in England, is being fast-tracked with final recommendations expected by summer 2027, according to officials overseeing the reform effort.

Multiple families have shared accounts of financial hardship resulting from gaps in social care provision. One woman, whose husband was diagnosed with early onset Alzheimer’s disease in 2015 at age 55, left her career as a fashion designer to provide care. She paid nearly £27,000 annually for 15 hours of weekly care and eventually sold her London home to cover her husband’s care home expenses of £2,000 per week. She now lives on her pension with minimal savings and expresses concern about her children’s ability to afford care in the future.

Another family described inconsistent regional charging practices for care services. A 27-year-old man with Down’s syndrome, autism, and deafness is charged £147.54 weekly by his local council for home care support, a sum deducted from his benefits. His mother noted that he would pay less in other localities, with some councils charging nothing and others capping costs at £100 per week. She emphasized that government investment in social care is needed rather than charging people on benefits for their care.

A third account detailed inadequate residential and home care services. A 32-year-old woman with autism and complex health issues received poor-quality home care initially, followed by placement in a council-funded residential facility that her mother described as having inadequately trained staff and high staff turnover. The daughter subsequently returned to living at home but receives only 14 hours of weekly support despite requiring 24-hour care, requiring her mother to employ additional personal assistants while working part-time.

Those advocating for reform suggest social care should be funded similarly to the National Health Service and supported by tax increases. Critics argue the current system disproportionately affects working-age individuals with disabilities and places excessive burdens on family caregivers managing both care responsibilities and complex administrative requirements.

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