Zero hours crackdown could cost firms £2.9bn a year

by | Aug 17, 2026 | Business

Zero hours crackdown could cost firms £2.9bn a year

The UK government released analysis examining the financial impact of planned employment reforms targeting zero hours contracts. The assessment, made public on Wednesday, indicated that businesses could face annual costs ranging from £350m to £2.9bn depending on how the policy is ultimately implemented.

The proposed reforms would lower the threshold of hours an employee must work before becoming eligible for guaranteed contracted time. Skills Minister Baroness Jacqui Smith characterized the changes as necessary to ensure workers receive fair compensation, but employer organizations disputed this characterization. The government’s middle-range estimate placed the cost at approximately £1.1bn annually. At the upper end, around £1.2bn would stem from compensation owed to workers for cancelled shifts.

The final expense depends on where policymakers set the hours threshold. Union representatives have advocated for a 48-hour weekly threshold, which would increase costs substantially. The government’s preferred range falls between 8 and 20 hours weekly. Government economists also noted potential offsetting benefits, projecting a £10bn economic boost from improved worker wellbeing and productivity, which could reduce net average costs to between £300m and £1.4bn.

Hospitality and retail sectors would likely face the greatest impact, as these industries rely heavily on zero hours arrangements. Business groups including the British Chambers of Commerce and British Retail Consortium contended the costs were excessive and would hamper hiring. The Trades Union Congress countered that higher expenses would primarily occur only if employers continued cancelling shifts without adequate notice, arguing the legislation aims to prevent precisely such practices. Official data indicated zero hours contracts reached 1.23 million workers recently, reflecting a significant year-over-year increase. The analysis was released alongside a government consultation on the specific threshold the policy should ultimately establish.

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