
In May 2024, Oli Coppock presented to Warrington Hospital’s emergency department with headaches and dizziness several months after undergoing treatment for a brain tumour. Despite his medical history, he was not given a brain scan before being discharged. Within a week, fluid that had accumulated in his brain triggered cardiac arrest, leaving him with severe neurological damage and near-total paralysis. He now requires tubes for breathing, feeding, and toileting and can communicate only through blinking.
Oli’s case represents one of thousands of clinical negligence claims linked to emergency department care across England. According to BBC analysis of NHS Resolution data, A&E-related negligence claims reached more than 1,623 in 2025-26, up from 1,151 in 2020-21—a 41% increase over five years. The value of these claims exceeded £550m in the most recent year. Emergency medicine has now become the single largest area for clinical negligence claims by volume, though experts note that such incidents remain statistically rare, occurring in approximately one per 17,000 attendances.
The North Cheshire and Mersey NHS Foundation Trust has acknowledged a breach of duty in not ordering a CT brain scan and has agreed to an interim damages payment. Medical professionals and patient advocates attribute the rise in claims to mounting pressure within emergency departments, including extended patient waits, increased corridor care, and staffing constraints. One in 10 patients now spends more than 12 hours waiting for treatment or discharge.
The Royal College of Emergency Medicine expressed concern about the trend, while NHS Resolution identified common mistakes including missed signs of acute deterioration, failure to order necessary tests, and diagnostic errors. NHS England noted that claim numbers lag behind actual incidents by an average of three years and pointed to recent improvements in waiting times. Healthcare administrators have committed to learning from such cases to improve safety and quality of care.
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