
Google has introduced an early-stage feature allowing Pixel 11 users to delegate outbound calls to Gemini, the company’s AI assistant. The capability enables the system to contact local businesses, introduce itself, navigate automated menus, remain on hold if necessary, and conduct conversations with representatives without direct user involvement.
Users maintain oversight of the process through a live transcript display and retain the ability to assume control of the call at any moment. Rather than initiating the call themselves, users can simply request that Gemini place the call through the Gemini application on their device.
The new functionality builds upon a related feature Google introduced previously that allowed the AI to call local businesses to inquire about product availability, though that earlier version did not provide an option for users to take over ongoing conversations. The rollout of this updated capability began immediately as an early preview, with initial availability limited to Gemini paid subscribers who are enrolled in the Phone by Google Public Beta program on Pixel 11 devices in the United States.
Competing companies are pursuing similar initiatives in the AI calling space. Meta is reportedly developing a comparable automated phone call feature for its Muse AI agent, though reports suggest those calls could potentially be executed by human operators rather than fully autonomous systems.
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