Revolut reported a significant service disruption on Tuesday affecting multiple functions across its platform. The outage prevented users from completing certain payments, accessing funds via the app, making ATM withdrawals, and reaching customer support services. Platform monitoring service Downdetector recorded more than 1,500 user reports of issues with Revolut services shortly after 08:00 BST.
A company spokesperson confirmed to the BBC that customer funds and data remained secure despite the technical problems. Revolut stated it had begun working to resolve the issue upon identification and apologized for the inconvenience caused to affected users. The company’s website indicated that card payments, transfers, ATM withdrawals, and customer support services were among the services experiencing partial unavailability.
Social media users expressed frustration over their inability to access funds, complete transactions, or contact support during the outage. Revolut, a digital-first financial services provider with over 80 million customers globally, did not specify whether the disruption affected users worldwide or clarify the underlying cause of the technical problems.
Other UK financial institutions, including Lloyds Bank and Bank of Scotland, reportedly experienced some service issues on the same morning. A Lloyds Banking Group spokesperson acknowledged that certain online services were experiencing problems while noting the bank’s app was functioning normally. Some observers connected the widespread issues affecting multiple UK services to a reported incident at Google Cloud’s UK facility, which experienced elevated errors and intermittent network failures in its europe-west2 region.
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