Treasury launches student loan support center as new data show 9.3 million borrowers in default

by | Oct 11, 2026 | Financial

Treasury launches student loan support center as new data show 9.3 million borrowers in default

The Trump administration unveiled a new online support portal called the “Default Loans Support Center” designed to help borrowers who have defaulted on federal student loans regain current status on their obligations. Treasury Secretary Scott Bessent characterized the initiative as part of efforts to restore fiscal responsibility to the nation’s $1.7 trillion federal student loan portfolio.

Federal student loan defaults have risen substantially, with approximately 9.3 million borrowers in default status as of June 30, according to newly released Education Department data. This represents an increase from roughly 6.2 million borrowers at the same point in 2016, reflecting a roughly 50% increase over the past decade. Borrowers are classified as being in default when they have not made a scheduled payment for at least 270 days.

Multiple factors have contributed to the surge in defaults. The conclusion of the pandemic-era payment moratorium eliminated temporary relief that had allowed borrowers to pause obligations. Additionally, the termination of the Biden administration’s SAVE program, which had provided substantially reduced monthly payment obligations to millions of borrowers, removed another source of relief. Labor market conditions have also played a role, as the unemployment rate among recent college graduates has been climbing.

The Treasury Department’s increased involvement in loan collection efforts reflects the administration’s broader restructuring plans announced in March. The department has been tasked with managing collections on defaulted student loans as part of efforts to reorganize federal student aid administration. However, historical data suggest potential challenges ahead: a 2016 Treasury Department analysis found that the department’s collection rates on student loans were lower than those achieved by private collection companies.

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