Box survey: Why enterprise AI leaders are outperforming their peers

by | Jul 7, 2026 | Technology

Presented by Box Content access, governance, and platform flexibility are emerging as the dividing lines between AI leaders and laggards, according to the new State of AI in the enterprise report from Box, which surveyed 1,640 IT decision makers across the US, UK, France, and Japan. One of the report’s major findings is the speed of the shift: the combined share of organizations describing themselves as advanced or leading edge soared from 8% to 64% just over the past year, while the share calling themselves early stage or not yet started collapsed from 53% to just 9%. Eighty percent of organizations reported a notable return on their AI investment, defined in the survey as an improvement of at least 10%, and more than half saw measurable business impact within six months of getting a project approved.The swing is largely due to how enterprises are now organizing their AI use rather than to any single technical breakthrough, says Olivia Nottebohm, COO of Box.”We’ve moved from standalone experimentation that lived at the individual level into systematized, integrated agentic operations, agents that are in production and can be used in a repeatable manner,” Nottebohm says. “That’s where the impact is coming from.”Why AI leaders get higher ROI than early-stage companiesThe divide between tiers is a matter of execution. Significantly, half of leading-edge companies reported AI-driven ROI above 25%, compared with just 11% of early-stage companies, with the advanced (33%) and developing (16%) tiers falling steadily in between. But Nottebohm says the real differentiator was not whether companies adopted AI, but how rigorously they integrated and managed it.”What separates the leading edge is the operating muscle they’ve built: the right teams to deploy agents, form …

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