
Notion announced plans to discontinue its Notion Mail service, which will cease operations on September 22. The company cited usage patterns indicating that the majority of Notion Mail users delegate email management to AI agents rather than actively engaging with traditional inbox interfaces.
Notion Mail was launched following the company’s acquisition of Skiff, an encrypted email and productivity platform, in February 2024. After discontinuing Skiff’s email service within a year, Notion released Notion Mail in April 2025 as a Gmail client developed by personnel who joined through the Skiff acquisition. The new service was designed with the principle that inboxes should adapt to individual work styles and become increasingly capable through artificial intelligence integration.
According to Notion, more than half of Notion Mail users manage their electronic correspondence without opening their inbox, instead relying on automated agents to handle these tasks. The company stated it intends to focus development resources on expanding agent capabilities for email management rather than maintaining a traditional email client interface.
Users will need to take specific actions before the service shutdown. Email history will remain in Gmail automatically, but users must export drafts and scheduled emails by September 21. Notion also recommended saving Mail setups and exporting snippets and auto-labeling instructions for use elsewhere. For organizations requiring HIPAA compliance, transition must occur by June 30. Users currently operating Notion agents for email management will see those agents continue functioning, with email connections remaining active within the Notion platform.
The discontinuation marks another chapter in Skiff’s trajectory since its acquisition. Skiff had reportedly accumulated 2 million users as an encrypted email provider before being acquired by Notion. While Notion Mail lacked Skiff’s end-to-end encryption and privacy emphasis, focusing instead on AI-driven workflows, the company indicated it may continue utilizing other assets gained through the acquisition, including infrastructure and expertise related to calendars and storage systems.
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