Customer support and service are among the hottest sectors in voice AI right now. But building a product that sounds human and responds without noticeable delay turns out to be much harder in some markets than others — and most of the major players weren’t built with...
Mutare, Zimbabwe – Daires Mutamangira was ferrying a customer and groceries on her electric tricycle along a dusty and unpaved footpath when traffic police arrested her in eastern Zimbabwe last month.The officers demanded to see the e-tricycle’s registration and her...
When something breaks in a high-stakes environment, the first instinct is to identify who caused it. That response feels direct and actionable. A person made a poor decision, missed a step, or overlooked a detail. The situation seems resolved once responsibility is...
OpenAI is getting serious about courting enterprise users. On Tuesday, the AI lab released a new set of capabilities for Codex, meant to expand the agentic tool’s uses in the workplace. Together with the new tools, the company released an internal report on how Codex...
In this articleMCDFollow your favorite stocksCREATE FREE ACCOUNTPeople walk by a McDonald’s restaurant on March 11, 2026, in Las Vegas, Nevada.Kevin Carter | Getty ImagesMcDonald’s on Monday unveiled its latest global growth strategy to help the fast-food...
